I was in my local Tesco Express last night and I was intrigued by the male cashier behind the till who wasn’t wearing the usual Tesco uniform. In fact, he wasn’t even smartly dressed. He was wearing a striped hooded top and baggy jeans. He looked like he’d been called in off the street to help out because the queue had got a bit big - that’s not me being uncharitable - there was nothing wrong with the way he was dressed, but he just looked so out of place amongst the uniformed staff. As I got closer to the till I saw a piece of paper attached to the front of his till which read; ‘You are being served by a newly trained cashier so it may take longer than usual to scan your goods. Thanks for your patience’.

Ah, I thought, that explains the attire. Then I began to feel slightly sorry for him. The poor guy was already extremely conspicuous behind the till and then he has to contend with a big sign basically telling customers he’ll be scanning their goods slowly! I appreciate that the store was trying to communicate with shoppers and ensure that the customer experience was as satisfactory as possible, but for some reason it just didn’t sit very well with me - in fact, it reminded me of looking at things in the zoo! I suppose you can’t please all of the people all of the time!